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Appointment Booking & Cancellation Policy

Dear Valued Client,

Thank you for choosing us. We value your time and the trust you place in our team. To ensure every client receives dedicated care, appointments are scheduled in advance with exclusive allocation of doctor time, treatment rooms, and support staff.

We kindly request your cooperation with the following policy:

1. Cancellation & Rescheduling

  • Informing 48 hours or more before appointment
    Appointment may be rescheduled multiple times. Advance payment remains fully adjustable.
  • Informing Within 48 hours of appointment
     Advance will be adjusted only one time. 

2. No-Show Policy

If we do not receive any communication before your appointment time, it will be considered as No-Show, and the advance will be forfeited. No Show is defined as not reporting within 30 mins of the appointment time

Official Communication Channels

To ensure proper documentation, cancellations or rescheduling must be made through our official channels:

Phone Call : 01-5970791
Official WhatsApp: 9801211474 | 9802366004

If your call is not answered, please inform us via Official WhatsApp (before your appointment time.)

Appointment Booking & Cancellation Policy 

Dear Valued Client,

Thank you for choosing us. We truly value your time and the trust you place in our team.

To ensure every client receives dedicated attention from our doctors and staff, all appointments are scheduled in advance with exclusive allocation of doctor time, treatment rooms, and support team members.

We kindly request your cooperation with the following policy:

1. Cancellation & Rescheduling Policy

 Informing 48 hours or more before your appointment

  • You may reschedule your appointment multiple times 
  • Your advance payment will remain fully adjusted.

Informing 24–48 hours before your appointment

  • Only one reschedule is allowed per 3-session package.
  • The advance will be adjusted once

Informing within 24 hours of your appointment

  • The advance payment will be adjusted one time only.
  • Any further late cancellations will result in forfeiture of the advance.

2. No-Show Policy

If we do not receive any communication before your appointment time, it will be considered a No-Show.In such cases, the advance or session will be treated as consumed.

Official Communication Channels

To ensure proper documentation, cancellations or rescheduling requests must be made through our official channels:

📞 Phone Call
📲 Official WhatsApp:

  • 9801211474 9802366004

If your call is not answered, please inform us via Official WhatsApp before your appointment time.

1. Cancellation & Rescheduling

  • Informing 48 hours or more before your appointment:
     You may reschedule your appointment multiple times.
  • Informing within 48 hours of your appointment:
    Only one reschedule is allowed per 3-session booking.

2. No-Show Policy

If we do not receive any communication before your appointment time, it will be considered a No-Show, and the session will be treated as consumed.No Show is defined as not reporting within 30 mins of the appointment time

3. Grace Period 

A 15-minute grace period is provided. After 15 minutes:

  • Your slot may be shifted to later the same day,
  • Waiting time may apply, or The appointment may be rescheduled, depending on the availability of the doctor, team, and machine.

Official Communication Channels

To ensure proper documentation, cancellations or rescheduling must be made through our official channels:📞 Phone: 01-5970791
💬 WhatsApp: 9801211474 | 9802366004 . If your call is not answered, please inform us through Official WhatsApp before your appointment time.